"FTP Access" is a Windows™ desktop application for Webmasters and Website Owners who want to easily transfer files by drag & drop or copy/paste to and from the website server. You'll need to know the Host Name, Username, and Password to go to where the files are stored on the server.  If you are not sure, contact the Host provider before attempting to manage any files. Step One Enter the Host Name, Username, and Password and press the "Connect" button to go to the FTP root directory of the website files. Step Two Enter the website file directory.  Click the appropriate website storage directory (for example, "public_html", or "www") to display the website files. Right-click to change the file and folder view from thumbnails to list or details. Double-click on a website directory to open Windows FTP Internet Explorer and display the directory contents.

Step Three

Transfer your website files.

1.	Upload a file:  navigate to the file you want to upload located on your local computer.  Then navigate to the area where the file is to be uploaded to the server.  Drag & drop or copy/paste your file to its proper location on the server.

2.	Download a file:  navigate to the file you want to download located on the server.  Then navigate to the area where the file is to be download on your computer.  Drag & drop or copy/paste the file to its proper location on your local computer.

* The file transfer type, ASCII or binary, used for transferring the files (uploading or downloading) is automatically determined for you.

Right-click to cut, copy, delete, open, rename, or change the properties of files and folders.

Troubleshooting Tips

Cannot Connect to an FTP Site

Perform the following checks:

1.  Be sure you have an active Internet connection.
2.  Check that you have entered the proper Host Name, Username, and Password.

If the Internet Connection is active but "FTP Access" is not working properly for you, check your settings in Internet Options.  Go to the Menu Bar and click "Navigate", then "Show Internet Explorer Options".  Alternatively, go to the Control Panel on your computer and click "Internet Options" to open it.

Click the "Advanced" tab and make sure that 'Enable FTP folder view (outside of Internet Explorer)' is selected.